FAQs

Coldpress products are available both online and in various retail stores across the UK. You can purchase directly from our website or find us in selected supermarkets and health food stores.

You can easily subscribe to Coldpress products by selecting the subscription option during checkout. Choose the frequency of your deliveries, and we’ll handle the rest. It’s a convenient way to ensure you never run out of your favourite Coldpress drinks!

Once logged into your account, navigate to the Subscription area. There, you can pause, add, swap products, or update your payment and delivery details. If you need assistance, feel free to contact us at info@coldpress.co.uk.
Please note: Any changes need to be made at least 5 working days before your next scheduled delivery.

Yes, you can cancel your subscription at any time through your account. Simply navigate to the Subscription area to cancel. If you need help, reach out to us at info@coldpress.co.uk

We deliver across the UK, straight to your door. Please note that some remote areas may experience longer delivery times.

Orders are typically delivered within 3–5 working days. You’ll receive an email confirmation with tracking details as soon as your order is dispatched.

You will receive a tracking link in your dispatch email. Use this to keep an eye on your order’s progress. If you haven’t received your tracking info, contact us at info@coldpress.co.uk.

If you’re not home when your order arrives, our courier will either leave it in a safe place or attempt a redelivery. You can also arrange for redelivery by following the instructions on your tracking link.

As our products are perishable, we’re unable to accept returns. However, if your order arrives damaged or incorrect, contact us within 24 hours and we’ll be happy to assist.

HPP (High-Pressure Processing) is a technique that uses high pressure to ensure the safety and longevity of our products without compromising on flavour or nutritional quality. It helps us deliver juice that stays fresher for longer without the need for preservatives.

Cold pressing means that we extract juice from fruits and vegetables without using heat, which helps to preserve the natural nutrients and flavours of the ingredients. Our juices retain their freshness and vibrant taste!

Yes, all Coldpress juices and smoothies should be kept refrigerated to maintain freshness and quality.

Once opened, we recommend consuming your Coldpress juice within 2–3 days for the best taste and nutritional value.

No, our juices are 100% natural with no added preservatives, colours, flavourings, or sugars. We’re all about delivering pure, delicious juice.

Ascorbic acid is simply Vitamin C! We add it to some of our products to help preserve their freshness and enhance their nutritional value.

We’re committed to sustainability and use recyclable materials for all of our packaging. We're continually exploring new ways to reduce our environmental impact.

Yes, all Coldpress juices and smoothies are 100% plant-based and vegan-friendly.

Sediment is a natural occurrence in cold-pressed juice, especially when we use whole fruits and vegetables. Simply shake the bottle before drinking to mix it all up!

Yes, our juices are made from natural ingredients and are safe for children. However, we suggest consulting with a healthcare professional if you have any specific dietary concerns for your child.